Privacy Policy

Effective Date: August 7, 2026

Business Name: PCBees IT LLC

Website: https://pcbees.io

At PCBees IT LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, utilize our Managed IT services, or communicate with us via electronic messaging, including SMS.

1. Information We Collect

We collect personal information that you voluntarily provide to us when contacting us, requesting a consultation, or enrolling in our services. This information may include:

  • Name and job title

  • Company name

  • Email address

  • Phone number (including mobile phone numbers)

  • Physical business address

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our IT and cybersecurity services.

  • Respond directly to your inquiries, support requests, and network audit applications.

  • Send administrative notifications, billing updates, and operational communications regarding your account.

  • Communicate with you via SMS regarding support tickets, appointment scheduling, or service alerts (if you have opted in).

3. Mobile Messaging & SMS Disclosures

When you provide your mobile phone number to PCBees IT LLC, you consent to receive operational and transactional SMS messages from us.

  • No Third-Party Data Sharing for Marketing: Mobile information / mobile opt-in information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-Out Instructions: You may opt out of receiving text messages from us at any time. If you wish to be removed from receiving future communications, you can opt out by texting STOP to any text message received from us, or by contacting us directly at support@pcbees.io.

  • Help & Support: For assistance with text messaging, reply HELP to any message or call us at (631) 818-8335.

  • Message Rates: Message and data rates may apply depending on your mobile provider and plan. Message frequency varies based on your ongoing service requests.

4. Data Protection & Security

We implement strict industry-standard administrative, technical, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not sell, rent, or trade your personal information or mobile data to third parties. We may share necessary information only with trusted third-party vendor partners strictly required to deliver our core Managed IT services (such as infrastructure providers or PSA ticketing platforms), or as required by law.

6. Contact Us

If you have questions about this Privacy Policy or wish to update or remove your information, please contact us:

  • PCBees IT LLC

  • Location: Hauppauge, NY

  • Phone: (631) 818-8335

  • Email: support@pcbees.io

  • Website: https://pcbees.io