Terms of Service

Effective Date: August 7, 2026

Business Name: PCBees IT LLC

Website: https://pcbees.io

Welcome to PCBees IT LLC. By accessing our website (https://pcbees.io), utilizing our Managed IT services, submitting a contact form, or opting in to receive SMS communications, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By engaging PCBees IT LLC for Managed IT, Cybersecurity, Network, or VOIP services, or by using this website, you agree to comply with these terms, as well as our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Managed IT & Professional Services

All Managed IT, Network, and Support services provided by PCBees IT LLC are subject to the specific Master Services Agreement (MSA), Statement of Work (SOW), or service level agreement executed between PCBees IT LLC and the client. Content on this website is for informational purposes and does not constitute a binding agreement for IT support without a signed service contract.

3. SMS & Mobile Messaging Terms

SMS Opt-In Methods

You may consent to receive SMS communications from PCBees IT LLC through the following methods:

  • Webform Opt-In: By submitting our contact or support webforms at https://pcbees.io and providing your phone number, you consent to receive SMS notifications related to support ticket updates, appointment scheduling, and service alerts from PCBees IT LLC.

  • Verbal Opt-In: We may gather SMS opt-in verbally during support calls. By verbally providing your phone number, you agree to receive SMS notifications related to your ongoing support tickets or service requests.

  • Keyword Opt-In: If instructed by our support team, texting START to (631) 818-8335 constitutes explicit opt-in to our SMS support channel.

Message Types

By opting in, you authorize PCBees IT LLC ("we," "our," "us") to send you SMS messages related to support ticket updates, network incident alerts, two-factor authentication/verification codes, appointment reminders, and service inquiries.

Message Frequency

Message frequency varies depending on your ongoing support requests, open tickets, or account activity.

Cost & Carrier Liability

Message & data rates may apply. Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions

Text STOP to (631) 818-8335 at any time to cancel. After you text STOP, we will send a single confirmation text and you will no longer receive SMS messages from us.

Help & Support

Text HELP for assistance, reply HELP to any message, email us at support@pcbees.io, or call us at (631) 818-8335.

4. Intellectual Property

All content on this website—including text, graphics, logos, icons, and software—is the property of PCBees IT LLC and is protected by United States and international copyright laws. Unauthorized reproduction or distribution is strictly prohibited.

5. Limitation of Liability

To the maximum extent permitted by law, PCBees IT LLC shall not be liable for any indirect, incidental, consequential, or punitive damages resulting from your use of our website, temporary service interruptions, or third-party software failures, except as explicitly outlined in a signed Master Services Agreement.

6. Modifications to Terms

PCBees IT LLC reserves the right to update these Terms of Service at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after updates constitutes acceptance of the modified terms.

7. Contact Us

If you have any questions or concerns about these Terms of Service or our data practices, please reach out to us at:

  • PCBees IT LLC

  • Phone: (631) 818-8335

  • Email: support@pcbees.io

  • Location: Hauppauge, NY

  • Website: https://pcbees.io